Order & Delivery
At Dubai Chocolates, everything revolves around luxury chocolate and flawless delivery. We ensure your order arrives quickly, safely, and in perfect condition. Here you can read all about our shipping options, delivery times, and return policy.
Fast Delivery within the Netherlands
✔ Ordered before 23:59, delivered the next day!
If you place your order before 23:59 on a working day, you’ll receive your Dubai Chocolates the very next day. Enjoy our exclusive chocolate in no time!
✔ Reliable Shipping
We work with professional couriers and ensure careful packaging so your order arrives in top condition.
✔ Shipping Costs Netherlands
Standard shipping costs: €4.95
Free shipping for orders over €50,-
International Delivery
We deliver across Europe, including Switzerland and the United Kingdom. Our chocolate is carefully packed and shipped with cooled packaging to ensure it always arrives in perfect condition.
✔ Ordered before 22:00?
EU & Switzerland: Delivery within 1–3 working days
United Kingdom: Delivery within 1–3 working days
✔ International Shipping Costs
The costs for international shipping are calculated during checkout based on the destination country.
Order Confirmation & Tracking
After placing your order, you will immediately receive an order confirmation by email with an overview of your purchase. Once your package is shipped, you will receive a tracking number so you can easily follow your delivery.
Do you have questions about your order? Contact us at info@dubaichocolates.nl. Our team is ready to help you!
Return Policy
Because chocolate is a fresh product, we can only accept returns under specific conditions. Your satisfaction is our top priority, so we maintain a flexible return policy:
✔ Damaged or wrong delivery?
If your chocolate arrives damaged or you received the wrong product, please contact us within 24 hours of receipt. Send a photo of the issue and we will provide an appropriate solution (replacement or refund).
✔ Not satisfied?
We strive for 100% satisfaction! Do you have a complaint about your order? Let us know within 48 hours of receipt, and we will work together on a solution.
✔ Return Conditions
For hygiene and food safety reasons, opened packages cannot be returned.
Do you have a return request? Contact us at info@dubaichocolates.nl and we will be happy to assist you.
